RN
RN
Our team of Registered Nurses and Licensed Practical Nurses ensure each patient receives the highest quality care and feels genuinely supported throughout their surgical journey. The ideal candidate is organized, attentive to detail, and compassionate.
Role & Responsibilities:
- Monitors and assesses the physical status of the patient through personal observation, assessment, and interaction
- Performs patient assessment and evaluation, including pertinent medical and surgical history
- Identifies educational, psychosocial, and cultural needs
- Demonstrates understanding and interpretation of diagnostic measures such as lab tests, radiology exams, and EKG interpretation
- Identifies patient needs and communicates/shares this information to all involved in patient care
- Acts as a patient advocate in the coordination of patient care
- Maintains knowledge regarding medication, medications utilized, anesthesia medication, and/or herbal therapies and associated risks
- Utilizes professional nursing judgement, takes action to implement the nursing care plan, and resolves identifiable issues before they become a problem/incident/event
- Provides appropriate and complete pre and post-operative patient assessment, airway management, and patient monitoring
- Completes accurate and timely medical record documentation; Reports and documents information efficiently
- Utilizes supplies, equipment, and resources to contain cost without compromising delivery of patient care
- Successfully carries out infection control, and environmental safety practices
- Communicates a positive and caring attitude toward patients, peers, staff, and all other persons to whom there is contact
- Seeks guidance, directions, and assistance where/when needed
- Understands and follows centers policies and procedures
- Maintains confidentiality of all PHI
- Identifies goals for each individual patient and communicates these goals to others involved in the patients care
- Other duties as assigned to include inventory/expiration validation/stocking
Front Desk
Front Desk
Our front office team members are the face of CLI and deliver a genuinely welcoming experience to everyone who walks through our doors. The ideal candidate is organized, customer service oriented, energetic, and has outstanding communication skills.
ROLE AND RESPONSIBILITIES
- Schedule and accurately complete full registration for patients requesting appointments adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately with attention to detail to ensure the highest quality standards
- Initiate pre-registration process and ensure all demographic insurance information is accurate, complete and up to date on patient’s screen
- Verification of insurance information, verification of benefits and insurance referral information
- Verification of private patient insurance information for same day appointments or by request
- Adhere to HIPAA standards related to patient privacy and confidentiality
- Obtain legal photo identification and (if applicable) insurance card (s), and validate patient identity and coverage (if applicable) prior to services being rendered thereby ensuring patient safety and financial reimbursement
- Assure ease of patient flow through clinical care process
- Provide patients with all required information regarding appointments and payment policies (e.g. medical records, parking, cash policies, anticipated charges, cancellation policy)
- Intervene as liaison/advocate for patients, physicians, and staff in facilitating ease of care. Assist in identifying trouble spots and problem patterns in the provision of care
- Maintain a working knowledge of medical symptoms, signs, and anatomical systems to identify and differentiate type and urgency of medical need.
- Maintain knowledge of insurance referral requirements to ensure access based on third party reimbursement criteria
- Notify appropriate parties of the appointment time, referral criteria, insurance verification, and prior authorization requirements
- Performs all above-mentioned tasks by paying attention to detail and providing excellent customer service skills with Patients, Physicians and other related members
- Maintains positive attitude consisting of cooperation, self-motivation, courtesy, and professionalism
- Comply with company compliance policies and standards
