Patient Resources
Insurance can be complicated, and unexpected medical bills can feel overwhelming. Our Billing Team is here to make the process easier and help you understand your account, insurance coverage and payment responsibilities.
If you have questions about a bill, please reach out. Our team is happy to work with you and help determine the best way forward.
Questions About Your Bill?
Speak directly with our billing team if you have questions about charges, insurance or your patient balance.
Call our billing department directly.
Before Your Visit
A few things to know before your appointment can help make check-in and billing easier.
No Insurance
If you are not covered by medical insurance, you will be expected to pay in full at the time of service.
Coverage
We accept assignment on Medicare. If you are a Medicare beneficiary without secondary coverage, you will be responsible for 20% of the Medicare-allowed amount.
At Check-In
Deductible: Be prepared to pay your medical insurance deductible if it has not been met for the year.
Copay: Insurance copays are due at the time of service. Your copay is usually listed on your insurance card or in your plan information.
Referral Plans
If you are insured through an HMO, managed care plan or OHP, you will need a referral authorization from your primary care physician before your appointment.
Payment
We accept:
Cash • Check • Debit
Visa • MasterCard • Discover
Know Your Coverage
Routine vision care and medical eye care may be handled differently by your insurance plan. Learn more about how the two types of coverage differ before your appointment.
Important Coverage Information
Some services may not be covered by your insurance. Many medical insurance plans, including Medicare, do not pay for a routine eye exam when the exam does not result in a medical diagnosis.
Routine eye exams may include care related to refractive conditions such as nearsightedness, farsightedness, astigmatism and presbyopia, including examinations performed to determine an eyeglass prescription. An exam that screens for eye disease but does not result in a medical eye diagnosis may also be considered routine.
If your medical insurance does not cover the service you receive, you will be responsible for those charges.
Because insurance benefits vary by plan, contact your insurance company if you are unsure what your policy covers. Our billing team is also happy to help with questions about your account.
Patient Experiences
